Fees & Cancellation Policy

We are a Mixed Billing Practice

Prior to your appointment, for Medicare rebate eligibility, please ensure you have the necessary documents from your Doctor.  Documents required include:

  • Your GP Mental Health Plan, or
  • Your GP Management Plan with the Team Care Arrangement.

Consultation Fees

Appointment Type

Private Fee

Medicare Rebate

Out of Pocket

Standard Weekday
less than 20 minutes

$ 79.10

$ 39.10

$40.00
Face to Face and Video Telehealth

Long Weekdays
at least 20 minutes

$ 115.75

$ 75.75

$40.00
Face to Face and Video Telehealth

Prolong Weekdays
at least 40 minutes

$ 151.50

$ 111.50

$40.00
Face to Face and Video Telehealth

Telehealth**
Short less than 6 mins

$ 57.90

$ 17.90

$40.00

Telehealth**
Standard at least 6 mins

$ 79.10

$ 39.10

$40.00

Telehealth** only attracts a Medicare rebate for patients who have been physically seen at the practice within the past 12 months.

Telehealth Subject to change to change of regulations from 1st July 2021.

Saturday Fees before 1pm

Concession Gap of $30.00 on Saturday and Sundays. For all Health Care card Holders/Pensioners and Child 15 years and younger.

Saturday Fees after 1pm and All day Sunday

Concession Gap of $30.00 on Saturday and Sundays. For all Health Care card Holders/Pensioners and Child 15 years and younger.

Psychologist Fees

Bulk Billing available for HCC/Pension/DVA card holders who has a current Mental Health Care Plan.

Counseling Fees

Counselling with Dr Vinh Tran will incur a $75.00 Gap.

Appointment Cancellation Policy

We understand that unplanned issues can arise, and you may need to cancel an appointment. Should this occur, we respectfully ask that scheduled appointments be cancelled at least 24 hours in advanced.

Our doctors and allied health professionals want to be available for your needs, for the needs of all our patients. When a patient does not show for a scheduled appointment, other patients lose the opportunity to be seen.

It is crucial that you notify us of your cancellation, at least 24 hrs prior to your appointment time, to avoid the $55.00 cancellation fee.