Fees & Cancellation Policy
We are a Mixed Billing Practice
- Payment is required on the day of the consultation, and can be made by Cash, Eftpos or Credit Card (excluding Diners/Amex cards).
- Please add For Telehealth and Face to Face consultations your card details are stored for payment after your visit.
- Please ensure that you are aware of all relevant fees when booking appointments.
- Please note that there are Medicare Safety Nets that can assist with your “out of pocket” costs. You may be eligible to receive up to 80% of your “out of pocket” costs once you and your family have reached the threshold. For further information, please visit www.servicesaustralia.gov.au/medicare-safety-nets
Prior to your appointment, for Medicare rebate eligibility, please ensure you have the necessary documents from your Doctor. Documents required include:
- Your GP Mental Health Plan, or
- Your GP Management Plan with the Team Care Arrangement.
Consultation Fees
BILLING STRUCTURE
FEES
Monday–Friday 8am–4.30pm
Under 2 Years
Bulk Bill
DVA Gold
Bulk Bill
2–15 Years
Reduced Fee
16 years & over on Concession Cards
Reduced Fee
Over 65 years on Pension or Concession Card
Reduced Fee
Veterans White Card
Full Fee
16 years & over with no Concession Card
Full Fee
Reduced Fee Cost Estimate
CONSULTATION TYPE
OUT OF POCKET (GAP)
TOTAL BEFORE Medicare Rebate
Standard <20 minutes
$30.00
$72.85
Long >20 minutes
$40.00
$122.90
Prolonged >40 minutes
$50.00
$172.15
Management Plans & Health Assessments
$50.00
Variable
Full Fee Cost Estimate
CONSULTATION TYPE
OUT OF POCKET (GAP)
TOTAL BEFORE Medicare Rebate
Standard <20 minutes
$45.00
$87.85
Long >20 minutes
$60.00
$142.90
Prolonged >40 minutes
$75.00
$197.15
Management Plans & Health Assessments
$75.00
Variable
After Hours Cost Estimate
CONSULTATION TYPE
OUT OF POCKET (GAP)
TOTAL BEFORE Medicare Rebate
Standard <20 minutes
$60.00
$102.85
Long >20 minutes
$75.00
$157.90
Prolonged >40 minutes
$90.00
$215.15
Management Plans & Health Assessments
$90.00
Variable
FROM 12TH JUNE 2023
Bulk Billing is available for under 2 years old and DVA GOLD. Reduce Private Fee applies for Children 2-15 years old, Concession Card Holders and Pension Card Holders and Over 65 years with a Concession Card. Private Fees apply to 16 years and over with no Concession Cards and Veteran White Cards.
Procedure and Treatment Room Fees
APPOINTMENT TYPE
Private Fee
Medicare Rebate
Out of Pocket
Implanon
$147.05
$32.05
$115.00
Implanon Removal
$169.06
$54.60
$115.00
Mirena Insertion
$222.05
$72.05
$150.00
Iron Infusion Standard
$254.75
$39.75
$215.00
Iron Infusion Long
$291.95
$76.95
$215.00
Iron Infusion Prolong
$328.30
$113.30
$215.00
Skin Procedure
Depending on Skin item
$125.00
Plaster/Fracture
Depending on Fracture item
$125.00
APPOINTMENT TYPE
Private Fee
Medicare Rebate
Out of Pocket
Standard Dressing Small
$10/unit
N/A
$10/unit
Large/Specialised Dressing
$15/unit
N/A
$15/unit
Pregnancy Test
$33.65
$8.65
$25.00
ECG
$41.55
$16.55
$25.00
Telehealth** only attracts a Medicare rebate for patients who have been physically seen at the practice within the past 12 months.
Telehealth rules are subject to change by Medicare. Please confirm at time of booking.
Private Fees apply to 16 years and over with no Concession Cards.
We do not Bulk Bill after 4.30pm weekdays and all day Sat and Sun INCLUDING HCC/Pensioners/DVA and Children.
Saturday Fees before 1pm
- Standard less than 20mins – $99.10 – Medicare Rebate $39.75 – Out of Pocket $60.00
- Long at least 20mins – $150.75 – Medicare Rebate $76.95 – Out of Pocket $75.00
- Prolong at least 40mins – $201.50 – Medicare Rebate $113.30 – Out of Pocket $90.00
Saturday Fees after 1pm and All day Sunday
- Standard less than 20mins – $111.00 – Medicare Rebate $51.80 – Out of Pocket $60.00
- Long at least 20mins – $162.40 – Medicare Rebate $88.80 – Out of Pocket $75.00
- Prolong lasting at least 40mins – $212.55 – Medicare Rebate $124.50 – Out of Pocket $90.00
Psychologist Fees
Bulk Billing available for HCC/Pension/DVA card holders who has a current Mental Health Care Plan. This does not apply to afterhours and after 430pm.
- Face to Face or Telehealth – $178.25 – Medicare Rebate $89.65 – Out of Pocket $90.00 – Afterhours and after 430pm out of pocket $105
Exercise Physiologist Fees
- Initial session 50 mins – $106
- Standard session 30mins – $86
- TCA/ATSI referral – Medicare Rebate $56
Mental health consultations with Doctors
Mental health consultations and counselling with Doctors will incur a $75 gap. Afterhours and after 430pm out of pocket $90.
Counselling Face to Face or Telehealth with Dr Vinh Tran will incur a $90 Gap. Afterhours and after 430pm out of pocket $105.
- 20 minutes – $164.60 – Medicare Rebate $74.60 – Out of Pocket $90.00
- 30 minutes – $186.50 – Medicare Rebate $98.05 – Out of Pocket $90.00
- 40 minutes – $228.10 – Medicare Rebate $140.30 – Out of Pocket $90.00
Appointment Cancellation Policy
It is crucial that you notify us of your cancellation, at least 24 hrs prior to your appointment time, to avoid the $55.00 cancellation fee.
Extended Medicare Safety Net
Each time you pay an out of pocket cost, it’s calculated towards the EMSN threshold. Out of pocket costs are the difference between both of the following:
- the Medicare benefit you get back
- the doctor’s fee for out of hospital medical services.
The EMSN has 2 thresholds:
- General
- Concessional and Family Tax Benefit Part A.
Reaching the General Threshold
When you reach the General Threshold, your benefit will apply to out of hospital medical services. This will apply for the rest of the calendar year. You’ll get the Medicare benefit and the lowest of either:
- 80% of the out of pocket amount
- Extended Medicare Safety Net benefit caps, see the Department of Health and Aged Care website for more information.
If you’re an individual we’ll pay you the higher Medicare benefit when you reach the threshold.
If you’re part of a registered family, you’ll need to confirm who’s in your family before you reach the threshold. We’ll let you know when you need to do this and how. Once your safety net family is confirmed, we’ll start paying you a higher Medicare benefit.
Reaching the Concessional and Family Tax Benefit Part A Threshold
You may be eligible for the lower threshold if you’re any of the following:
- a Commonwealth Seniors Health Card holder
- a Health Care Card holder
- a Pensioner Concession Card holder
- eligible for Family Tax Benefit Part A.
The date you become eligible for the EMSN Family Tax Benefit Part A depends on your payment.
You may be part of a registered Medicare Safety Net family and eligible for the concessional threshold. When this happens you may also be part of a concessional family.
When you reach the concessional threshold, your benefit will apply to out of hospital medical services. This will apply for the rest of the calendar year. You’ll get the Medicare benefit and the lowest of either:
- 80% of the out of pocket amount
- Extended Medicare Safety Net benefit caps, see the Department of Health and Aged Care website for more information.
If you’re an individual we’ll pay you the higher Medicare benefit when you reach the threshold.
If you’re part of a registered family, you’ll need to confirm who’s in your family before you reach the threshold. We’ll let you know when you need to do this and how. Once your safety net family is confirmed, we’ll start paying you a higher Medicare benefit.