Fees & Cancellation Policy
We are a Mixed Billing Practice.
Please ensure you are aware of the Doctor’s fee when booking appointments. All Doctor Billing types can be found under Our Doctors Tab on our website, or through our online booking.
For current Concession/Pension Card Holders, Veteran’s Affairs & Children less than 15yo:
Monday-Friday – Bulk billed
Saturday & Sunday – Privately billed with a reduced fee
Weekday Consultation Fees
Item 23 – less than 20 mins – $73.20 – Medicare Rebate $38.20
Item 36 – at least 20 mins – $108.95 – Medicare Rebate $73.95
Item 44 – lasting at least 40 mins – $143.85 – Medicare Rebate $108.85
Saturday Fees before 1pm
Item 23 – less than 20 mins – $88.20 (Concession Fee $68.20) – Medicare Rebate $38.20
Item 36 – at least 20 mins – $123.95 (Concession Fee $103.95) – Medicare Rebate $83.95
Item 44 – lasting at least 40 mins – $158.95 (Concession Fee $138.85) – Medicare Rebate $108.95
Saturday Fees after 1pm and All day Sunday
Item 5020 – less than 20mins – $99.80 (Concession Fee $79.80) – Medicare Rebate $49.80
Item 5040 – at least 20mins – $135.30 (Concession Fee $115.30) – Medicare Rebate $85.30
Item 5060 – lasting at least 40mins – $169.65 (Concession Fee $149.65) – Medicare Rebate $119.65
PHONE CONSULTATION FEES:
Phone Consults will be Bulk-billed for patients who meet the CURRENT Medicare Telehealth eligibility criteria, otherwise a fee will apply.
Current Telehealth Bulk-billing Criteria (subject to change by the Government):
1. Those undergoing treatment for Chronic disease
3. Meet the current testing guidelines for Covid19
4. Over 70 yrs of age
5. Over 50 yrs of age Australian Torres Strait Islander
7. Parent with new baby (less than 12 months)
8. Been at the practice in the last 12 months
Item PHA (Level A) – Private Fee: $50.00 (Concession Fee – $25.00)
Item PHB (Level B less than 20 minutes) – Private Fee: $70.00 (Concession Fee – $45.00)
Item PHC (Level C at least 20 minutes) – Private Fee: $105.00 (Concession Fee – $80.00)
Item PHD (Level D at least 40 minutes) – Private Fee: $140.00 (Concession Fee – $115.00)
Mental Health & Group/Family consultation Fee with Dr Vinh Tran:
$70 gap ($70 above the Medicare Rebate)
Saturday and Sunday Psychologist Fees – No Bulk Billing Services available on weekends
Bulk-billing may apply for Telehealth if current Medicare eligibility criteria is fulfilled.
Item 80110 (Mental Health Care Plan) $156.15 (Concession Fee $116.15) – Medicare Rebate $84.80
Item S01 (Private – no Mental Health Care Plan) – $156.15
Item 81000 (Pregnancy Support Counselling with Fabienne Green) $148.30 (Concession Fee $93.20) – Medicare Rebate $62.20
Monday-Friday Psychologist Fees – Bulk Billing available on Weekdays for patients with a HCC/Pensioner and Veterans card under a Mental Health Care Plan.
Please see Our Psychologist tab for full details on fees.
Item 80110 (Mental Health Care Plan) $156.15 – Medicare Rebate $84.80
Item S01 (Private – no Mental Health Care Plan) – $169.80
Item 81000 (Pregnancy Support Counselling with Fabienne Green) $148.30 Medicare Rebate $62.20
For non directive pregnancy support counselling with Ms Fabienne Green
Medicare eligibility requirements:
- Max 3 visits per patient, per pregnancy consult >30mins
- Must be pregnant OR have pregnancy related issues in the preceding 12 months
- Needs a normal referral from your GP
Prior to your appointment, for Medicare rebate eligibility, please ensure you have the necessary documents from your Doctor. Documents required include:
- Your GP Mental Health Plan, or
- Your GP Management Plan with the Team Care Arrangement.
APPOINTMENT CANCELLATION POLICY
We understand that unplanned issues can arise, and you may need to cancel an appointment. Should this occur, we respectfully ask that scheduled appointments be cancelled at least 24 hours in advanced.
Our doctors and allied health professionals want to be available for your needs, for the needs of all our patients. When a patient does not show for a scheduled appointment, other patients lose the opportunity to be seen.
It is crucial that you notify us of your cancellation, at least 24 hrs prior to your appointment time, to avoid the $55.00 cancellation fee.