About Us
Medical & Allied Health Care
Providing medical care to patients of all ages, in our community, since 2007.
We are proud to be entrusted with the lives of so many, and look forward to continuing our health care services for many years to come.
Our Mission
Priority Health Medical Centre is dedicated to providing comprehensive, quality medical health services, in an efficient and caring environment. We are focused on meeting the needs of our patients, and provide education & resources, to enable our patients to make informed lifestyle and health care decisions.
We are committed to helping our patients achieve a long, happy and meaningful life through looking after their physical, emotional, and social health.
Your Health is Our Priority
Your Records
Management of your Personal Health Information:
To be able to provide care, we collect information such as information to identify you, contact information and anything relevant to your medical care. This information will only be used to provide our patient with the best care we can offer.
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the ten National Privacy Principles available at http://www.privacy.gov.au/health/index.html.
Privacy Amendment
Under the new Privacy Amendment (Private Sector) Act 2000, patients of our practice have the right to access their personal health information.
You have the right to access your Medical Records. However, due to the “medical jargon” used in the record, it is our policy that you will need to go through this with your Doctor to avoid any misunderstandings. Please speak to your Doctor if you have any concerns.
If you require your medical records to be forwarded to another practice, you will need to sign a consent form to release your information. Your new Doctor will have this available at reception for you to fill out and forward to us. There is an administrative fee involved depending on the size of the file. You will be advised of the fee before your records are released.
Medical Certificates
An appointment is required for all medical certificates. According to the Royal Australian College of General Practitioner standards, Doctors can not legally issue backdated medical certificates.
Patients must be seen on the date of issue of the medical certificate.
Reminder System
Our practice is committed to preventive health. We may issue you with an SMS reminder notice from time to time, offering you preventive health services which are appropriate and beneficial to your care.
If you do not wish to be part of this system please notify your doctor, or our medical receptionist.
Prescriptions and Referrals
An appointment with your GP is required for all prescriptions and referrals.
Test Results
We encourage all patients to follow up on all tests performed.
The medical receptionists and nursing staff do not have the authority to release the details of your results.
Results of tests should be followed up with the doctor who requested the test/s.
You will need to make an appointment to discuss your results in detail, with your treating doctor.
A phone call, SMS or letter may be sent if you fail to follow-up your results. Please make sure your contact details are correct.