OPEN 7 DAYS – Mixed Billing Practice
Bulk Billing Available for Concession Card Holders, Veterans Affairs and Children 15 years and younger with an updated Medicare Card.
Please refer to our Fees page for all Billing Types.
Weekends and Public Holidays *Subject to Doctors’ availability and Centre’s opening hours
Weekend Appointments are all private with a reduce fee for Concession Card Holders, Veterans Affairs and Children 15 years and younger with an updated Medicare Card.
AFTER-HOURS HOME DOCTORS SERVICE CALL: 13 SICK
Mon-Fri 8.00 am – 6.00 pm
Sat, Sun, Pub Hols 9.00 am – 1.00 pm
*All hours are subject to Doctors’ availability and Centre’s opening hours. Please check our Facebook page for weekly updates on our opening hours for Public Holidays and Weekends – Click on the Facebook icon below.
Please call 3470 1599 to make an appointment or visit our website to make an appointment online. We require at least 24 hours notice for ALL cancellations to accommodate for the needs of other patients. A fee of $55 applies for cancellations less than 24 hours.
There is a private fee for our walk-in clinic with a Medicare rebate (This is time based).
The waiting time for our walk-in clinic can be variable. Approximate waiting time for our walk-in clinic can be up to 1-2 hours. Walk-in appointments are generally short consultations only.
If you need more time with the doctor, please advise our receptionist when making your appointment. Emergencies and urgent medical problems will always take priority.
AFTER HOURS/HOME VISITS
For after hours emergencies, contact the Home Doctor Services on 13 SICK. Their operation hours are:
From 6pm – 8am weekdays and Saturdays from 12 noon
All day Sundays, and Public Holidays
Alternatively, you can present to your nearest Emergency Department.
Doctors can make home visits to regular patients of our practice where it is safe and reasonable. This is done at the Doctor’s discretion.
Our friendly reception staff are available to make appointments or help in any way. Please talk the Practice Manager if you have any complaints or suggestions. All patient information and medical records are strictly confidential.
We are also a training practice which means we have Registrars who are fully qualified doctors that are developing their skills in General Practice. Please see “Our Registrars” page for more information.
Please make a follow up appointment with your regular Doctor to discuss your test results. Reception Staff cannot give out tests results over the phone. All results must be discussed with your Doctor for safety and legal reasons.
According to our accreditation standards, email is not encrypted and therefore, is regarded as not secure. Please do not transfer clinical and confidential information via email as it may not be processed.